Supper Enterprise pilot overview

Enterprise pilot

Verified answers from your data. For every person on your team.

Supper connects to your entire data stack, builds a semantic model around how your business actually measures itself, and gives everyone accurate answers — in plain language, in seconds, without asking the data team.

This document covers what makes Supper different, how the 90-day pilot is structured with your dedicated Forward Deployed Analyst, and what your team should expect at each stage.

[ What makes Supper different ]

The accuracy layer

Most tools generate SQL and hope. Supper runs on your definitions.

Every question is routed through a semantic model built specifically for your company — encoding your definitions, your business logic, and your data relationships before a single number reaches a user.

01 / Accuracy

The accuracy layer

Every answer runs through your metric definitions and business logic — not generic SQL. Your canonical definitions, applied consistently to every question from every user.

02 / Access

Plain language, live data

Anyone on the team asks questions the way they'd ask a colleague. No SQL, no filters, no rebuilds. Answers from live sources in around ten seconds.

03 / Scale

Self-serve at scale

No seat limits. Everyone who needs data access gets it. Your data team's time shifts from fielding recurring requests to strategic work.

04 / Automation

Automation without engineers

Any analysis becomes a scheduled workflow — delivered to Slack or email, validated every run. The weekly report that took hours becomes something that just shows up.

Agent

Conversational Q&A

Ask anything. Full conversation memory. Follow-ups work naturally.

Dashboards

Live data, every load

Always-current dashboards. Click any metric to ask what drove it.

Workflows

Automated reports

Turn any analysis into a scheduled workflow. Validated every run.

MCP

Agent integration

Supper's data layer in Claude, ChatGPT, or any AI tooling via MCP.

[ The 90-day pilot ]

A three-phase plan

Live in month one. Rolled out by month three.

Your data team is active in Supper by the end of month one. Month two is content production and capability validation. Month three opens to broader user cohorts with FDA support running continuously. Your dedicated Forward Deployed Analyst leads every step — your team's required input is a few hours of review and approval, not a sprint.

1
Month 1 · Days 1–30

Foundation & validation

Your FDA connects every data source, validates syncs, and generates the first-pass semantic model automatically — overnight, before day two. Days two through four encode your specific business logic with your data team. By day five your first users are asking real questions on live data; by day 30 the model is signed off and your data team is confident in answer accuracy.

  • OAuth / credential-based source connections — no engineering lift required
  • AI generates the semantic model automatically on night one
  • Business logic encoded with your data team — ~3 hours of review across days 2–4
  • Data team active in Supper from day five
  • Metric definitions reviewed and signed off by day 30
Supper FDA leads Automated overnight Your data team: review & approve
2
Month 2 · Days 31–60

Content & capability testing

Your FDA produces a full content library — executive summaries, repeatable workflows, live dashboards, and presentation-ready outputs — addressing your team's critical questions. This content is reviewed iteratively to surface any remaining logic gaps and identify the formats and features that work best before broader rollout. The first user cohort and testing criteria are finalized by day 60.

  • Executive summaries addressing your organization's critical questions
  • Repeatable skills and automated workflows built and validated
  • Natural-language dashboards for priority metrics
  • Content reviewed to surface logic gaps and data consistency opportunities
  • First user cohort nominated and onboarding materials prepared
Supper FDA produces Your data team: iterative review
3
Month 3 · Days 61–90

Cohort rollout & live usage

The initial cohort is onboarded with 1:1 training by day 65. Broader cohorts follow from day 66. Supper's automated features deliver content proactively and reactively based on user interests. Your FDA reviews user questions on demand, collaborating with your data team as a conduit for anything complex. A usage report — questions answered, time saved, workflows running — is prepared for the day 90 review.

  • Initial cohort — 1:1 training sessions (D61–65)
  • Weekly group office hours launched and maintained throughout
  • Broader cohorts onboarded from day 66
  • FDA on-demand support for all active users
  • D90 usage report and full rollout recommendation
Supper FDA continuous Your team: expand usage
90-day pilot schedule
Days 1–90 · three phases
Connect & model Content & validation Cohort rollout Analyst & cadence
Month 1
Days 1–30
Month 2
Days 31–60
Month 3
Days 61–90
Source connections
AI semantic model build
Business logic encoding
Content production
Review & iteration
Initial cohort onboarding
Broader cohort rollout
FDA on-demand support
Model tuning & upkeep
Weekly check-ins
D1 D10 D20 D30 D40 D50 D60 D70 D80 D90
Month 1 exit
  • All sources connected and syncing
  • Semantic model reviewed and signed off
  • Data team active in Supper
  • Answer accuracy validated
Month 2 exit
  • Content library approved
  • Logic gaps resolved
  • User cohort and criteria set
  • Onboarding materials ready
Month 3 exit
  • Multiple cohorts live
  • Self-serve usage measurable
  • Recurring reports automated
  • Full rollout recommendation ready
[ Security & analyst support ]
Security & compliance

Enterprise-grade from day one.

Supper does not store or copy your data. We connect to your existing sources and query them in place — read-only, with permissions enforced at query time across every user and every agent call.

  • SOC 2 Type II — annual audit, report on request
  • GDPR compliant · encryption at rest and in transit
  • Read-only access — Supper never writes to your data
  • RBAC enforced at query time, not just the UI
  • Field-level controls and column masking available
  • Full audit trail — who asked, what ran, what returned
  • BYO model and storage available on Enterprise
SOC 2 Type II GDPR RBAC SSO / SAML DPA available
Forward Deployed Analysts

A senior data expert on your account from day one.

Every Supper customer gets a dedicated FDA — a full-time Supper employee with a senior data background. They lead all technical setup, build your semantic model, and stay on as your ongoing data expert throughout the engagement.

  • Full-time Supper employee — not a contractor or agency resource
  • Available in Slack on demand throughout the pilot
  • Covered under Supper's SOC 2 and your DPA
  • Leads all technical setup — minimal lift from your team
  • Builds and maintains the semantic model as your business evolves
  • Handles complex analyses the platform doesn't automate
  • Trains users and develops internal power users for ongoing rollout
No engineering lift required Data team live in Supper by D10 FDA included from day one SOC 2 Type II · GDPR · DPA available Read-only · no data stored by Supper